Privacy Policy

KEIWA Inc. (hereinafter called "the company") has defined its policy for the protection of personal information as outlined below. The company will construct mechanisms to protect personal information and will promote the protection of personal information by ensuring that all its employees are aware of the importance of the protection of personal information and thoroughly implement the measures for it.

Personal Information Management

The company will take the necessary measures to maintain the personal information of customers in a state that is correct and up to date and to prevent any improper access to personal information and any loss, damage, modification or leaking of personal information. These measures will include measures such as to maintain a security system, to prepare a management system and to thoroughly implement the training of employees. The company will also implement safety measures and perform strict management of the personal information.

Personal Information Usage Purpose

Personal information received from customers will be used in the sending of emails and documents when the company sends communications or guidance about work or responds to customer questions.

Disclosure and Provision of Personal Information to Third Parties

The company will appropriately manage the personal information received from customers and will only disclose that personal information to a third party in the cases outlined below.

  • When the agreement of the customer has been obtained
  • When the information is disclosed to a business to which the company has outsourced work in order to perform a service requested by the customer
  • When the company is required to disclose the information by laws and regulations

Safety Measures for Personal Information

The company will implement thorough measures for security in order to ensure the accuracy and safety of personal information.

Inquiries from Individual Concerned

In cases when a customer requests an inquiry about, or the correction or deletion of, the customer’s own personal information, we will check that it is actually a request from the individual concerned and will then respond.

Observance of Laws, Regulations, Standards and Reviews

The company will comply with the laws and regulations of Japan and other standards that are applicable to the personal information that it holds. The company will also review the details of this Policy as appropriate and will strive to make improvements to those details.


Please contact us as below with any inquiries regarding the company’s handling of personal information.


3rd Floor, Sumitomo Seimei Kayabacho Bldg, 2-10-5, Nihonbashi-Kayabacho, Chuo-ku, Tokyo 103-0025

TEL: +81-3-5643-8700   FAX: +81-3-5643-6720

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